Privacy Policy

Privacy Policy of ENC Security BV and ENC Security Systems LLC (collectively "ENC")

As a company in the business of developing and marketing security software, we emphasize protection of our customer's privacy. This document sets out our policies concerning the information we collect from our customers, and what we do with it.

What information do we gather from you?

We collect information from you when you register a license for the use of our software, or when you respond to a survey or a request for feedback on your product experience. We never gather any credit card data or other financial information, and you can visit and explore our site anonymously.

The personal information we keep is limited to name, email address, and country. In our product database, we keep your software license serial code and registration number, and the hardware ID of each storage device you activate. ENC does not have access to your ENC-enabled computers or storage devices. We do not keep the password you use to open the ENC software program and access your encrypted data, and we are unable to help you retrieve a forgotten password.

ENC does not have access to your ENC-enabled computers or storage devices. We do not keep the password you use to open the ENC software program and access your encrypted data, and we are unable to help you retrieve a forgotten password.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:
  • To improve customer support and service (your information helps us to respond to your service requests and support needs efficiently);
  • To update and maintain information required in our software license database;
  • To improve both our product functionality and the content or layout of our website, based on the information and feedback we receive from you;
  • On written request by email, we provide customers with their personal identification information and any personalized information maintained in our database, such as the product license code. Customers can request correction of inaccurate contact information.

How do we protect your information?

We implement a variety of security measures to maintain the safety and integrity of your personal information, while stored on our server.

Do we use Cookies?

Cookies are small files that a site or its Service Provider transfers to your computer’s hard drive through your web browser, which enable the site to recognize your browser and capture and remember certain information. We use cookies to understand and store some of your browsing preferences and compile aggregate data from site traffic and site interaction so that we can offer better tools and site experiences to future visitors.

Also, we may contract with third-party service providers to help us better understand the visitors to our site. The use of this “cookie” information by these service providers is limited to helping us conduct and improve our business.

You have the option of changing the settings of your computer and browser to either warn you when a cookie is being sent or turn off cookies entirely. As with most websites, when cookies are turned off some parts of the website may not function normally.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information. This does not include trusted third parties who may assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep such information confidential. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other purposes.

If you feel that this site is not following its stated information and privacy policies, you may contact us at Keizersgracht 784, 1017EC, Amsterdam, Netherlands. You can also send email to support@encsecurity.com.

KEEP YOUR FILES PRIVATE WITH ENC DataVault